Refund policy

We hope you love your new Olivia by Livro purchase. We will happily accept returns for a refund on items postmarked within 30 days of purchase. Items must be unworn with tags attached. Discounted items 30% or more are FINAL SALE and cannot be refunded, exchanged or returned for a store credit.

How to return:

1. Login in to your Olivia by Livro account using this link - OBL Customer Login
2. Click on the order you need to return, then select request return. Your return request will be sent to our team to approve. 
3. If your return meets the return policy guidelines and is approved you will receive an email with a pre-paid return shipping label.  

Please mail your item back to the following address:

OLIVIA BY LIVRO

1421 Shucker Circle, Suite 1115

Mount Pleasant, SC 29464

We're here to help

Have questions? Contact us at hello@oliviabylivro.com